Your privacy matters. This policy explains how horenalexo.sbs collects, uses, and protects your information, with a focus on compliance with Canadian laws and your rights under GDPR.

What Information We Collect

We only collect the minimum information necessary to operate our website and provide helpful service.

• Contact details when you submit an inquiry or contact form.
• Website usage information, including pages visited and access dates, for service improvement.
• Technical data such as device, browser, and operating system for analytics and troubleshooting.
• Email preferences if you opt in to newsletters or resource updates.

How We Use Information

Collected data helps us operate the site, respond to requests, and improve resources responsibly.

• To respond to inquiries, provide requested resources, and ensure service quality.
• To improve website navigation, identify trends, and maintain secure operations.
• To update you with new resources, if you choose to subscribe for updates.
• To comply with any legal obligations and support data security measures.

Legal Basis for Use

Processing follows Canadian laws with additional respect for GDPR rights where applicable.

Lawful bases may include your consent, fulfilling service requests, meeting legal obligations, or pursuing legitimate interests such as site security or analytics.

Sharing Information

Information is only shared when required for operations or legal compliance.

• With service providers who manage IT support or communications, bound by confidentiality agreements.
• If legally required by governmental or regulatory authorities, with safeguards for your rights.
• When necessary for website security, to investigate or prevent misuse or threats to our services.

Keeping Data Secure

horenalexo.sbs applies appropriate technical and organizational controls to safeguard personal data against unauthorized access, misuse, or loss. Information is stored securely and only for as long as needed to fulfill the stated purposes.

Your Rights

You retain full control over your personal data, including the right to access or request deletions.

• Request access to your data or copies of information held about you.
• Request correction or deletion of your personal details when incorrect or no longer needed.
• Object to certain types of processing or restrict use for specific purposes.
• Withdraw consent for non-essential communications or cookies at any time.

Cookies & Tracking

The website uses cookies for basic operation and analytics. See our Cookie Policy for full details and options.

View Cookie Policy View Cookie Policy

Contact Us

Questions about privacy or information handling can be addressed to our data privacy team using the details below.

Policy Changes

We may revise this policy to reflect updates in laws or site practices. Please check for the latest version regularly.